History
2017-2013: Customer Satisfaction Comes First! The Honest Shopping Channel LOTTE Homeshopping
2017
-
Apr.
Opened 'Lotte Homeshopping studio shop' at Gimhae (Gimhae Lotte Premium Outlet)
2016
-
Dec.
received The 53rd Trade Day Commemoration award for breaking the $1 million mark
-
Oct.
Established the 2nd Management Transparency Committee
-
Jul.
Received overall award in TV homeshopping sector by 'the Korea Service Grand Prix'
-
Apr.
Opened 'Lotte Homeshopping studio shop' at Icheon and paju (Icheon and paju Lotte Premium Outlets)
- Jul.
- Received overall award in TV homeshopping sector by 'the Korea Service Grand Prix'
- Apr.
- Opened 'Lotte Homeshopping studio shop' at Icheon and paju (Icheon and paju Lotte Premium Outlets)
2015
-
Oct.
Received Hall of Fame of the Management Grand Awards, a first in the industry
- Mar.
-
Feb.
Opened 'Smart Studio' at Busan Center for Creative Economy & Innovation
- Mar.
- Opened data homeshopping channel 'Lotte OneTV‘
- Feb.
- Opened 'Smart Studio' at Busan Center for Creative Economy & Innovation
2014
- Dec.
- Oct.
- Aug.
-
Mar.
Opened 'BaroTV', an exclusive app for TV
Received the Hankyung Marketing Award for social contribution sector for 9th consecutive year
- Oct.
- Established the Management Transparency Committee
- Mar.
- Opened 'BaroTV', an exclusive app for TV
2013
-
Nov.
Awarded the top prize in TV home shopping sector by KS-CQI (Korean Standard Contact Service Quality Index)
-
Oct.
Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 5th consecutive year
-
Aug.
Consumer Complaints Management System (CCMS) reauthenticated
- Jul.
- Jun.
- Oct.
- Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 5th consecutive year
- Jun.
- Opened Smart Contact Center in Seoul
2012 ~ 2007 Another leap forward as 'Lotte', the leading logistics company
2012
-
Nov.
Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 4th consecutive year
-
Jun.
Signed Self Managing and Sharing MBO
-
Mar.
Acquired Personal Information Management System (PIMS)
- Feb.
- Nov.
- Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 4th consecutive year
- Feb.
- Established 'Lotte DatViet' in Vietnam
2011
-
Jun.
Opened 'Mobile Insurance Mall', becoming the first homeshopping company in the sector
-
Mar.
Received the Hankyung Marketing Award for social contribution sector for 6th consecutive year
- Jun.
- Opened 'Mobile Insurance Mall', becoming the first homeshopping company in the sector
2010
-
Nov.
First in the industry to introduce QR code payment system
- Aug.
-
Apr.
Established first 100% Full HD broadcasting center in Korea
Opened an exclusive mobile web service for smartphones
- Aug.
- Acquired 'LuckyPai', a Chinese home shopping channel
- Apr.
- Established first 100% Full HD broadcasting center in Korea
2009
-
Dec.
Established fair trade agreement for small and medium-sized companies with Fair Trade Commission
-
Oct.
Selected as the number one home shopping channel by KS-SQI
-
Jul.
Acquired Consumer Complaints Management System (CCMS)
-
Apr.
Received the Hankyung Marketing Award for social contribution sector for 4th consecutive year
- Jul.
- Acquired Consumer Complaints Management System (CCMS)
2008
-
Nov.
Launched IPTV service
-
May.
Opened second call center in Daegu
- Apr.
-
Feb.
Introduced Online Launch Evaluation System
- Apr.
- Published the first issue of the Lotte Catalogue
2007
-
Nov.
Launched 'Mobile real-time TV', becoming the first home shopping company to do so
-
May.
Changed the name of home shopping TV channel to 'Lotte Homeshopping
2006 ~ 2001 Established a foundation for growth into leading home shopping company
2006
-
Nov.
Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants)Grand prize in Customer Value Innovation
-
Aug.
Launched M-Commerce 'Mobile Woori Homeshopping' service
- Aug.
- Launched M-Commerce 'Mobile Woori Homeshopping' service
2005
-
Nov.
Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants) Grand prize in Customer Value Innovation
-
Jan.
Established 'momo homeshopping', a joint corporation with Taiwan
- Jan.
- Established 'momo homeshopping', a joint corporation with Taiwan
2004
-
Nov.
Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants)Grand prize in CS leadership
-
Aug.
Invested in 'Momo Homeshopping', a Taiwan-based TV homeshopping business
- Nov.
- Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants)Grand prize in CS leadership
2003
-
Dec.
Launched the Skylife satellite broadcasting business
-
Oct.
Woori Homeshopping 'WOORI.COM' acquired 'Korea Service Quality Best Company Certification'
2002
-
Apr.
Launched the catalogue business
2001
-
Sept.
Opened internet shopping mall WOORI.COM
-
May.
Established Woori Homeshopping Inc.
- May.
- Established Woori Homeshopping Inc.
