History
Present ~ 2013: Customer Satisfaction Comes First! The Honest Shopping Channel LOTTE Homeshopping
2024
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Dec.
Announced the 'Way of Working (WoW)' initiative
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Dec.
Recognized as an ESG-Practicing Company by the 2024 National Farmers' Association (Nongyeochong)
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Dec.
Recognized as an Outstanding Social Contribution Company by the Chairman of the National Integration Committee
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Dec.
Awarded the Fair Trade Commission’s Award for Excellence in Fair Trade Agreement Compliance
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Dec.
Received the Minister of Trade, Industry and Energy’s Award at the 29th Korea Distribution Awards for contributions to the development of the retail industry
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Nov.
Recognized as an 'Outstanding Company in Win-Win Growth' with a Prime Minister's Award by the Ministry of Public Administration and Security
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Oct.
Awarded the 'Comprehensive ESG Award' at the K-ESG Management Awards hosted by Dong-A Ilbo
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Jul.
Designated as a 'Specialized Trading Company' by the Ministry of Trade, Industry and Energy and the Korea International Trade Association
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Mar.
Selected as an outstanding case of shared growth in the “Second Win-Win Honors” by the Ministry of SMEs and Startups
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Mar.
Received the Shared Growth Chairman’s Award at the “2024 e-Today Consumer Distribution Awards”
- Dec.
- Recognized as an Outstanding Social Contribution Company by the Chairman of the National Integration Committee
- Dec.
- Awarded the Fair Trade Commission’s Award for Excellence in Fair Trade Agreement Compliance
- Nov.
- Recognized as an 'Outstanding Company in Win-Win Growth' with a Prime Minister's Award by the Ministry of Public Administration and Security
- Mar.
- 2024, Mar Selected as an outstanding case of shared growth in the “Second Win-Win Honors” by the Ministry of SMEs and Startups
2023
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Dec.
Certified for Consumer-Centric Management (CCM) by the Korea Consumer Agency
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Sep.
Selected as an outstanding company in the TV Home Shopping category of the KS-CQI
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Aug.
First in the industry to be ISO 37301 certified on compliance management systems
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Jul.
New vision “Multi-Channel Product Provider & Media Commerce Company” announced
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May.
Lotte Homeshopping mobile app renewed
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May.
Core value “SEED” announced
- May.
- 2023, May Core value “SEED” announced
- Aug.
- First in the industry to be ISO 37301 certified on compliance management systems
2022
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Dec.
Received the Presidential Award in the Character category at the Korea Content Awards
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Dec.
Received a Presidential Commendation for Consumer-Centric Management (CCM) from the Fair Trade Commission
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Nov.
Ranked 1st in the TV Home Shopping category of the Korea Sustainable Conference
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Oct.
Icheon logistics center opened
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Jul.
Human Rights Management Charter established and declared
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Jun.
Ranked 1st in the TV Home Shopping category of the KS-SQI
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May.
First NFT SHOP in the distribution industry opened
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MAR.
Won the Grand Prize at the World Design Awards for the digital shopping platforms “Wide” and “ITOO” (2021 Red Dot Design Award, 2022 GDA Design Award, 2021 IDEA Design Award)
- Dec.
- Received a Presidential Commendation for Consumer-Centric Management (CCM) from the Fair Trade Commission
- Dec.
- Received the Presidential Award in the Character category at the Korea Content Awards
- May.
- First NFT SHOP in the distribution industry opened
- Jun.
- Ranked 1st in the TV Home Shopping category of the KS-SQI
2021
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Dec.
Ranked 1st in the TV Home Shopping category of the National Customer Satisfaction Index (NCSI)
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Nov.
Ranked 1st in the TV Home Shopping category of the Korea Sustainable Conference
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Oct.
Ranked 1st in the TV Home Shopping category of the Korean Customer Satisfaction Index (KCSI)
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Sep.
Won the Main Prize in the “Brand & Communication” category at the 2021 Red Dot Design Awards
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Aug.
ESG Management Declaration Ceremony held
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Jul.
Ranked 1st for two consecutive years in the TV Home Shopping category of the KS-SQI
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Jul.
Won the Overall Grand Prize for six consecutive years in the TV Home Shopping category at the Korea Service Grand Prix
- Nov.
- Ranked 1st in the TV Home Shopping category of the Korea Sustainable Conference
- Dec.
- Ranked 1st in the TV Home Shopping category of the National Customer Satisfaction Index (NCSI)
- Aug.
- ESG Management Declaration Ceremony held
- Jul.
- Won the Overall Grand Prize for six consecutive years in the TV Home Shopping category at the Korea Service Grand Prix
2020
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Dec.
Received the $7 million Export Tower Award at the 57th Trade Day
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Dec.
Ranked 1st in the TV Home Shopping category of the National Customer Satisfaction Index (NCSI)
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Oct.
Ranked 1st in the TV Home Shopping category and received the CEO Award at the Korea Sustainable Conference
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Oct.
Ranked 1st for four consecutive years in the TV Home Shopping category of the KCSI
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Jul.
Won the Overall Grand Prize for five consecutive years in the TV Home Shopping category at the Korea Service Grand Prix
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Jul.
Ranked first in the TV Home Shopping category of the Korea Standard Service Quality Index (KS-SQI)
- Oct.
- Ranked 1st in the TV Home Shopping category and received the CEO Award at the Korea Sustainable Conference
- Jul.
- Ranked first in the TV Home Shopping category of the Korea Standard Service Quality Index (KS-SQI)
2019
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Dec.
Received the “$5 million Export Tower Award and Industrial Service Medal” at the 56th Trade Day
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Dec.
Certified for Consumer-Centric Management (CCM) by the Korea Consumer Agency
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Nov.
Received commendation from the Minister of Trade, Industry and Energy at the “2019 Product Safety Day”
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Oct.
Ranked 1st in the TV Home Shopping category of the “2019 Korean Standard Contact Service Quality Index (KS-CQI)”
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Oct.
Ranked 1st for three consecutive years in the TV Home Shopping category of the Korean Customer Satisfaction Index (KCSI)
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Jul.
Won the Overall Grand Prize for four consecutive years in the TV Home Shopping category of the Korea Service Grand Prix
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Feb.
Received the “BPW Gold Award” hosted by the Korea Federation of Business & Professional Women
- Dec.
- Received the “$5 million Export Tower Award and Industrial Service Medal” at the 56th Trade Day
- Nov.
- Received commendation from the Minister of Trade, Industry and Energy at the “2019 Product Safety Day”
- Oct.
- Ranked 1st in the TV Home Shopping category of the “2019 Korean Standard Contact Service Quality Index (KS-CQI)”
- Jul.
- Won the Overall Grand Prize for four consecutive years in the TV Home Shopping category of the Korea Service Grand Prix
2018
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Dec.
Received a Presidential Commendation for “2018 Family-Friendly Excellent Company” by the Ministry of Gender Equality and Family
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Dec.
Received the “$3 million Export Tower Award and Bronze Tower Medal” at the 55th Trade Day
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Dec.
“Lotte Homeshopping Studio Shop” in Giheung (Lotte Premium Outlet Giheung branch) opened
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Dec.
Received commendation from the Ministry of Culture, Sports and Tourism as a “2018 Leisure-Friendly Company”
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Nov.
First & True Media Commerce Creator,” 2025 declaration ceremony held
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Nov.
First home shopping company to receive commendation from the Ministry of Trade, Industry and Energy as an “outstanding company in service quality” at the Korea National Quality Awards
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Oct.
Ranked 1st in the TV Homeshopping category of the Korean Customer Satisfaction Index (KCSI)
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Jul.
Won the Overall Grand Prize in the TV Home Shopping division at the Korea Service Grand Prix
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Apr.
Selected as a certified trading company in 2018
- Dec.
- Received a Presidential Commendation for “2018 Family-Friendly Excellent Company” by the Ministry of Gender Equality and Family
- Dec.
- Received the “$3 million Export Tower Award and Bronze Tower Medal” at the 55th Trade Day
- Dec.
- “Lotte Homeshopping Studio Shop” in Giheung (Lotte Premium Outlet Giheung branch) opened
- Nov.
- ‘First & True Media Commerce Creator,” 2025 declaration ceremony held
2017
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Dec.
Received the Seoul Mayor's Award for Social Contribution as an outstanding company in the “2017 Seoul Hope and Sharing Choir”
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Dec.
Received a Presidential Commendation for contributions to job creation and employment in 2017
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Dec.
Certified for Consumer-Centric Management (CCM) by the Korea Consumer Agency
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Sep.
“Lotte Homeshopping Studio Shop” in Dong Busan (Lotte Premium Outlet Dong Busan branch) opened
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Jul.
Won the Overall Grand Prize in the TV Home Shopping category at the Korea Service Grand Prix
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Apr.
“Lotte Homeshopping Studio Shop” in Gimhae (Lotte Premium Outlet Gimhae branch) opened
- Dec.
- Received a Presidential Commendation for contributions to job creation and employment in 2017
- Jul.
- Won the Overall Grand Prize in the TV Home Shopping category at the Korea Service Grand Prix
2016
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Dec.
received The 53rd Trade Day Commemoration award for breaking the $1 million mark
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Oct.
Established the 2nd Management Transparency Committee
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Jul.
Received overall award in TV homeshopping sector by 'the Korea Service Grand Prix'
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Apr.
Opened 'Lotte Homeshopping studio shop' at Icheon and paju (Icheon and paju Lotte Premium Outlets)
- Jul.
- Received overall award in TV homeshopping sector by 'the Korea Service Grand Prix'
- Apr.
- Opened 'Lotte Homeshopping studio shop' at Icheon and paju (Icheon and paju Lotte Premium Outlets)
2015
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Oct.
Received Hall of Fame of the Management Grand Awards, a first in the industry
- Mar.
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Feb.
Opened 'Smart Studio' at Busan Center for Creative Economy & Innovation
- Mar.
- Opened data homeshopping channel 'Lotte OneTV‘
- Feb.
- Opened 'Smart Studio' at Busan Center for Creative Economy & Innovation
2014
- Dec.
- Oct.
- Aug.
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Mar.
Opened 'BaroTV', an exclusive app for TV
Received the Hankyung Marketing Award for social contribution sector for 9th consecutive year
- Oct.
- Established the Management Transparency Committee
- Mar.
- Opened 'BaroTV', an exclusive app for TV
2013
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Nov.
Awarded the top prize in TV home shopping sector by KS-CQI (Korean Standard Contact Service Quality Index)
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Oct.
Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 5th consecutive year
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Aug.
Consumer Complaints Management System (CCMS) reauthenticated
- Jul.
- Jun.
- Oct.
- Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 5th consecutive year
- Jun.
- Opened Smart Contact Center in Seoul
2012 ~ 2007 Another leap forward as 'Lotte', the leading logistics company
2012
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Nov.
Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 4th consecutive year
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Jun.
Signed Self Managing and Sharing MBO
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Mar.
Acquired Personal Information Management System (PIMS)
- Feb.
- Nov.
- Received 'the Customer Satisfaction Management Award of the Management Grand Awards' for 4th consecutive year
- Feb.
- Established 'Lotte DatViet' in Vietnam
2011
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Jun.
Opened 'Mobile Insurance Mall', becoming the first homeshopping company in the sector
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Mar.
Received the Hankyung Marketing Award for social contribution sector for 6th consecutive year
- Jun.
- Opened 'Mobile Insurance Mall', becoming the first homeshopping company in the sector
2010
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Nov.
First in the industry to introduce QR code payment system
- Aug.
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Apr.
Established first 100% Full HD broadcasting center in Korea
Opened an exclusive mobile web service for smartphones
- Aug.
- Acquired 'LuckyPai', a Chinese home shopping channel
- Apr.
- Established first 100% Full HD broadcasting center in Korea
2009
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Dec.
Established fair trade agreement for small and medium-sized companies with Fair Trade Commission
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Oct.
Selected as the number one home shopping channel by KS-SQI
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Jul.
Acquired Consumer Complaints Management System (CCMS)
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Apr.
Received the Hankyung Marketing Award for social contribution sector for 4th consecutive year
- Jul.
- Acquired Consumer Complaints Management System (CCMS)
2008
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Nov.
Launched IPTV service
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May.
Opened second call center in Daegu
- Apr.
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Feb.
Introduced Online Launch Evaluation System
- Apr.
- Published the first issue of the Lotte Catalogue
2007
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Nov.
Launched 'Mobile real-time TV', becoming the first home shopping company to do so
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May.
Changed the name of home shopping TV channel to 'Lotte Homeshopping
2006 ~ 2001 Established a foundation for growth into leading home shopping company
2006
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Nov.
Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants)Grand prize in Customer Value Innovation
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Aug.
Launched M-Commerce 'Mobile Woori Homeshopping' service
- Aug.
- Launched M-Commerce 'Mobile Woori Homeshopping' service
2005
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Nov.
Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants) Grand prize in Customer Value Innovation
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Jan.
Established 'momo homeshopping', a joint corporation with Taiwan
- Jan.
- Established 'momo homeshopping', a joint corporation with Taiwan
2004
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Nov.
Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants)Grand prize in CS leadership
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Aug.
Invested in 'Momo Homeshopping', a Taiwan-based TV homeshopping business
- Nov.
- Received 'the Customer Satisfaction Management Award' by KMAC (Korea Management Association Consultants)Grand prize in CS leadership
2003
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Dec.
Launched the Skylife satellite broadcasting business
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Oct.
Woori Homeshopping 'WOORI.COM' acquired 'Korea Service Quality Best Company Certification'
2002
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Apr.
Launched the catalogue business
2001
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Sept.
Opened internet shopping mall WOORI.COM
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May.
Established Woori Homeshopping Inc.
- May.
- Established Woori Homeshopping Inc.
